Privacy Policy

1. Information you give us

You may give us information about you by filling in forms on our site www.remitex.co or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service or newsletter; enter a competition or promotion; respond to a survey; and when you report a problem with our website. The information you give us may include but not limited to your name, address, date of birth, nationality, e-mail address and phone number, financial and credit card information, personal description and photograph, and / or any other information necessary to process your requests.

2. Information we collect

• Personal Information: When you use our Services, we may collect personal information that you provide to us voluntarily. This may include your full name, address, email address, telephone number, date of birth, occupation, location, means of identification, and any other information necessary for the provision of our Services. This information is provided by you when you register on our website, sign up for our services, or contact us.
• Financial Information: To facilitate remittances and payments, we may collect financial information such as bank account details, or other payment instrument details. We use trusted third-party payment processors to handle these transactions securely.
• Location Information: We may collect or infer your general location information when you use our Services. For example, your IP address may indicate your general geographic region, which will be matched against our IP whitelist.
• Usage Information: We may collect information about your interactions with our website, including your IP address, device information, browser type, referring/exit pages, and usage patterns. This data is collected automatically through cookies and similar technologies.
• Feedback and ratings: Information you provide to us and the content of messages you send to us, such as feedback, and products reviews you write.
• Sensitive Personal Data: Where it becomes necessary to process your sensitive personal data for any reason, we rely on your prior express consent for any processing which is voluntary. We may enhance personal information we collect from you with information we obtain from third parties that are entitled to share that information.

3. Information we receive from other sources

We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

4. Use of Information

We use the information we collect for various purposes, including:

• Providing and Improving our Services: We use your information to process remittances, communicate with you, verify your identity, and provide customer support. We may also use your information to enhance and improve our Services, develop new features, and analyze user trends.
• Compliance with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes. This includes anti-money laundering regulations, fraud prevention, and reporting obligations.
• Communication and Marketing: We may use your contact information to send you promotional and marketing materials related to our Services. You can opt out of these communications at any time by following the instructions provided in the communication or contacting us directly.

5. Basis for Processing Personal Data

We or any third party acting on our behalf shall only process your personal data if at least one of these conditions are met:

• Consent: This refers to any freely given, specific, informed, and unambiguous indication through a statement or a clear affirmative action that signifies your agreement to the processing of your Personal Data by Us.
• Contract: Processing is necessary for the performance of a contract or entering a contract at the request of the Data Subject only
• Legal obligation: Processing is necessary for compliance with a legal obligation to which We are subject.
• Vital interest: Processing is necessary to protect the vital interests of the individual or of another natural person.
• Legitimate interest: Processing is necessary to pursue our legitimate interest.
• Public interest: Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in Us.

6. How We Use Your Personal Data

To the extent permissible under applicable law, we may use your information for the following legitimate actions:

• Provide and manage our Services: To create and administer your accounts, provide customer support, and deliver the services you requested.
• Improve our Services: To understand your needs, enhance the website functionality, analyze trends, and improve our overall user experience.
• Communicate with you: To send you important updates, announcements, and other relevant information regarding our services.
• Comply with legal obligations: To comply with applicable laws and regulations, including responding to legal requests or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control of your personal information.

7. Children's Privacy

We do not knowingly collect personal information from children who cannot give consent or under the age of 18 except as permitted by law. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If inadvertent collection occurs, we will promptly take steps to delete such information.

8. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

9. Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at WETFIELD INTERNATIONAL LIMITED of 2008 – 2667 Kipling Avenue Etobicoke, ON M9V 4N9, Canada. OR contact@remitex.co

10. Third Party Links

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

11. Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of $10 to meet our costs in providing you with details of the information we hold about you.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you a notification. We encourage you to review this Privacy Policy periodically for any updates.

14. Governing Laws

This Privacy Policy is made pursuant to the Nigeria Data Protection Act (NDPA), Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant laws, regulations, or international conventions applicable to Nigeria and Canada. By using our Services, you acknowledge that you have read this Privacy Policy and consent to the collection, use, disclosure, and retention of your information as described herein.